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Shipping Policy on Simply Plumbing
Free UPS Ground Shipping on all orders over $150 and under 50 pounds. Some exclusions apply*.
*FREE standard UPS shipping and residential delivery on most orders over $150.00 and most products under 50 pounds made at SimplyPlumbing.com. Some exclusions apply. See product detail for free shipping eligibility. This offer is not valid on certain items containing weight and/or size shipping restrictions (details in item descriptions). Free shipping does not apply for products over 50 pounds and/or, more than 3 feet long. This offer is valid on parcel and residential delivery only; it does not include express or expedited shipping. UPS does not ship to PO Boxes. We reserve the right to change or end this offer at any time. **Note: Shipments to Alaska, Hawaii and Puerto Rico are excluded from this promotion.
UPS Ground (Free on most orders over $150 and under 50 pounds & less than 3 feet long (*Exclusions apply)
UPS Freight (orders over 100 lbs or products longer than 3 feet long)
Same Day Shipment (All priority shipments must be placed by 2:00 pm EST for shipment the same day. Weekends and holidays are excluded.)
Please note UPS does not ship to PO Boxes.
Orders over 100 lbs. or products that are longer than 3 feet are usually shipped via freight carrier. When a freight order is delivered, please be sure to inspect your freight package using the guidelines below before accepting the delivery.
1. Examine both the packaging and the material inside to ensure there are no physical damages.
2. The material is strapped down to a skid and the material received matches your packing slip.
3. If your material has arrived damaged, please note all damages on the delivery receipt and refuse the delivery.
4. All freight shipments are curbside deliveries unless otherwise noted.
5. Additional fees apply if you wish to change your address once a shipment is already in transit.
Note: Damaged units MUST be reported within 24 Hours of receipt.
Shipping Information Entry
UPS does not ship to PO Boxes. All addresses should include a street address, city, state, and postal code.
If special instructions are necessary, please note them on the checkout page.
Customers are responsible for entering the correct shipping information. This includes matching the address with the correct postal code, as entered in the checkout process. If UPS cannot find the shipping destination due to customer error in entering the address, the shipping costs associated with returning the package to Simply Plumbing.com and re-shipping the package to its correct address will be the responsibility of the customer.
All orders containing chemical products must be shipped via UPS Ground.